Web Privacy Policy

Effective: September 5, 2025

This Website Privacy Policy (“Policy”) was last updated on the Effective Date above. It applies to the collection of data through the id5.io website and other websites operated by ID5 that link to this Policy, such as wiki.id5.io (collectively, the “Website”). Its purpose is to explain how ID5, acting as a data controller, collects, uses, and shares Personal Data from our Website visitors and service users.

Important: This Policy only applies to the Website. It does not cover the data processing activities of the main ID5 identity service for digital advertising. For information on ID5’s identity service privacy practices, please read the ID5 Platform Privacy Policy.

You may view or change your cookie consent choices for this Website at any time by visiting our cookie settings manager.

Collection and use of your information

When you visit our Website, we collect certain information from you. The table below outlines the categories of Personal Data we process, our purposes for processing that data, and the legal bases for our processing under European law.

Category	Examples	Purpose	Legal Basis (for EEA/UK users)
Contact Data	name, email address, company name	You may provide this when you fill out a contact form, subscribe to our newsletter, or register for an event. We use this to respond to your inquiries, provide customer service, and send you marketing communications. Information from contact forms is managed within our CRM, Zoho.	● Legitimate Interests (Art. 6(1)(f) GDPR) to administer our business and communicate with you. ● Consent (Art. 6(1)(a) GDPR) for sending marketing newsletters, which you can withdraw at any time.
Account/Login Data	email address, username, password	We collect this when you log in to an account on our Website (such as wiki.id5.io). We only create accounts manually for our professional clients and partners. We use this to manage your account and provide access to our services.	● Performance of a Contract (Art. 6(1)(b) GDPR) to provide you with the requested services that require an account.
Technical and Usage Data	IP address, geographical location, browser type and version, operating system, page views	We collect this automatically as you navigate the Website to monitor and improve our Website and services, ensure security, and enhance user experience.	● Legitimate Interests (Art. 6(1)(f) GDPR) to properly administer and secure our Website. ● Consent (Art. 6(1)(a) GDPR) for non-essential cookies and tracking technologies.

How We Use Cookies and Similar Technologies

We use cookies and similar technologies, such as web beacons, for several purposes, which we group into the following categories:

Essential Cookies: Necessary for the Website to function and cannot be switched off. This includes cookies that manage your privacy choices and secure our forms.
Analytics Cookies: Allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Functional Cookies: Enable the Website to provide enhanced functionality, such as through our CRM tools provided by Zoho.

For a complete, detailed list of every cookie we use, their specific purpose, and duration, please see our ID5 Cookie Policy

How and Why We May Share Your Information

We do not sell your Personal Data collected from the Website for money. However, under the broad definitions of some U.S. state privacy laws, our use of certain analytics and marketing technologies could be considered a "sale" or "sharing" of data. We share information in the following ways:

Vendors and Service Providers: We use third-party service providers for network, security, email, CRM (Zoho), and hosting services. These suppliers are contractually required to keep your information confidential and may only use it to carry out services they are performing for ID5.
Analytics Providers: We use services like Google Analytics and Matomo to analyze website traffic. These tools collect data about website visitors based on cookies. This information is used solely by ID5 to understand how our website is used.
As Required by Law: We may disclose your data if we believe in good faith that it is necessary to protect our rights, your safety, investigate fraud, or respond to a valid government request.
Business Transfers: If we go through a business transition such as a merger or acquisition, your Personal Data will likely be among the assets transferred. We will notify you via a prominent notice on our Website of any such change.

International Data Transfers

All Personal Data collected from data subjects in the European Economic Area, the United Kingdom, and Switzerland through this Website is processed and stored exclusively within the European Union. We will not transfer this data outside of the EU.

For data collected from individuals outside of Europe, we may transfer, process, and store your information in countries outside of your country of residence, including in the EU and the UK.

Your Rights and Choices

You have certain rights regarding the Personal Data we hold about you, depending on your location.

Your Rights in European Jurisdictions (EEA & UK): Your rights include: the Right to Access, the Right to Rectification, the Right to Erasure, the Right to Restrict Processing, the Right to Object to Processing, the Right to Data Portability, the Right to Complain to a Supervisory Authority, and the Right to Withdraw Consent.

Your Rights in Certain U.S. States: If you are a resident of a U.S. state with an applicable privacy law (such as California, Colorado, New Jersey, or Virginia), your rights may include: the Right to Know/Access, the Right to Delete, the Right to Correct, and the Right to Opt-Out of Sale or Sharing.

How to Exercise Your Rights

To Request Access, Correction, or Deletion: Please contact us at privacy@id5.io or 1-888-821-2911.
To Opt-Out of Sale or Sharing: Our use of analytics and functional cookies may be considered a "sale" or "share" under certain U.S. privacy laws. You can exercise this right by using our our consent manager tool. or by enabling the Global Privacy Control (GPC) signal in your browser, which we honor.
To Appeal a Decision: Some U.S. states provide the right to appeal our decision regarding your data rights request. You may appeal by emailing us at privacy@id5.io. Our response will provide information on how to contact your state's Attorney General if you are unsatisfied with the outcome.
To Unsubscribe from Marketing: Click the "unsubscribe" link at the bottom of any marketing email you receive.

Other Important Information

Data Retention

We will retain your information for as long as is necessary to provide you with our services or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Data Security

We take the security of your data seriously and follow generally accepted standards to protect the Personal Data submitted to us. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

Children's Privacy

Our Website is not designed for or intentionally targeted at children under the age of 16. We do not knowingly collect Personal Data from anyone under the age of 16.

Changes to this Policy

We may change this Policy at any time. We encourage you to check this page for changes. An archive of previous policies is available here.

Contact information

If you have questions about this Policy, please contact our Data Protection Officer at privacy@id5.io or by mail at:

ID5 Technology Ltd 8 Devonshire Square, 6th Floor London EC2M 4YJ, United Kingdom

Our EU Representative is:

ID5 Technology SAS 14 Rue du Vieux Faubourg, 59800 Lille, France